A conversation about a 30+year career around the world and the profound lessons of losing and finding oneself along the way.
Conventional thinking holds that "taking it personally isn't professional". Join us for a thought-provoking evening, presented by an unconventional leader who believes we cannot separate who we are from what we do, or how we do it. Carol Borghesi says she learned this the hard way: by getting it right and getting it spectacularly wrong. Carol led large-scale customer service and sales operations through large-scale changes in Canada, the UK and India. Today, more than ever, women (and men) aspire to be authentic and successful, personally and professionally. Hear Carol's story of navigating changing standards; shifting expectations and different cultures to find her way home to herself.
You'll be inspired to challenge convention and take on change without fear.
- Why conventional business wisdom no longer serves us
- The subjectivity of success
- Using feminine powers for good*
*Masculine and feminine characteristics exist on a continuum and not the exclusive purview of men or women. Everyone is welcome to join the conversation about authenticity in the personal and professional.
Men are welcome to attend any Women of Whistler event or training!
Date: November 27, 2018
Time: 5:45 PM - 8:00 PM PDT
Location: Maury Young Arts Centre r
Guest Speaker: Carol Borghesi
Customer Strategist & Speaker
Mentor, 1996 Sales and Marketing Executive of the Year, 1997 Canada's Top Forty under Forty
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Carol Borghesi built a career over 30 years in telecommunications in Sales, Marketing & Customer Service roles, leading enterprise level customer experience transformation initiatives in Canada, the U.K. and India. More recently, Carol has worked in manufacturing, automotive and financial services sectors as a management consultant. Carol has Advanced Executive Management education from Insead, Tuck School of Business and the Indian Institute of Management. She is a practitioner of Team-Based Customer Strategy Development, a methodology she has honed over 25 years in a variety of settings and industries. Carol helps organizations create strategy supported by functional alignment and operational integration around customers and has expertise in human resources - labour relations, workforce management & employee experience; customer operations - call centres, field engineering, retail & inside and field sales; billing and payment management - legal and regulatory compliance, credit and collections; and IT customer infrastructure investment and management.